Privacy Policy

Last Updated: July 20, 2026

At Roled, we believe that privacy is fundamental to building trust. We’re committed to being transparent about how we handle your information and protecting it with the care it deserves. This Privacy Policy explains how we collect, use, and share personal information when you use our centralized user and role management platform.


Information We Collect

We collect information that helps us provide you with the best possible experience:

  • Information You Provide – When you use Roled, we may collect information you provide directly, such as your name and email address, along with account credentials and communication preferences. We also gather information about your projects and configurations, including role definitions and application integration details.

  • User Management Information – We collect information like email addresses, display names, and profile details such as avatar URLs. Depending on how you choose to integrate with Roled, we might also work with external user identifiers from your own system. This flexibility allows us to support different user management approaches while keeping your data organized and accessible.

  • Automatically Collected Information – We automatically collect certain technical details when you use our services, including device and browser information like your operating system and browser type, usage information about which features you use and how long you spend on different pages, and log data such as IP addresses and access times. We also use cookies and similar technologies to improve functionality and analyze usage patterns.

  • Information from Third Parties – We may receive information from third parties, such as identity providers when you authenticate through their services, or from service providers that help us operate our business. We carefully select these partners and ensure they meet our high standards for data protection.


How We Use Your Information

Your information helps us serve you better:

  • To Provide Our Services – We use your information to deliver and maintain the Roled platform, process authentication and authorization requests, and manage user accounts, roles, and permissions. This enables us to provide the seamless integration you need with your applications. We also use your information for administrative purposes like authenticating users, preventing fraud, maintaining security, providing customer support, and complying with legal obligations.

  • To Improve Our Services – We’re constantly working to improve our services, so we analyze usage patterns to enhance performance, develop new features, and conduct research and analytics. When you consent, we may also send you product updates, newsletters, and marketing communications, and we always respond to your inquiries and requests promptly. Every use of your information is aimed at giving you a better experience with Roled.


How We Share Your Information

We understand that your information is valuable, and we’re careful about who we share it with. We may share your information in the following circumstances:

  • With Service Providers – We work with trusted partners who help us operate our business, such as cloud infrastructure providers, analytics and monitoring services, and email delivery services. These partners are carefully vetted and required to protect your information.

  • For Legal and Safety Reasons – Sometimes we need to share information to comply with legal obligations or court orders, protect our rights or safety, prevent fraud and security threats, or in the rare event of a business transfer like a merger or acquisition. We’ll only share your information for other purposes with your explicit consent.

Most importantly, we never sell, rent, or lease your personal information to third parties for their marketing purposes. Your data stays yours.


Security

Protecting your information is one of our top priorities. We implement appropriate technical and organizational measures to safeguard your personal information:

  • Encryption – We use industry-standard encryption to protect data in transit and at rest
  • Access Controls – We restrict access to personal information to authorized personnel only
  • Security Monitoring – We regularly monitor our systems for security vulnerabilities
  • Secure Authentication – Our authentication mechanisms, including OAuth2, are designed with security in mind

While we take reasonable steps to protect your information, please remember that no method of transmission over the Internet is 100% secure. We’re always working to improve our security practices and stay ahead of emerging threats.


Data Retention

We believe in keeping your information only as long as we need it. We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you close your account, we’ll delete or anonymize your personal information, except where we’re required by law to retain certain data or where retention is necessary for legitimate business purposes.

If you use external user identifiers from your own system, Roled primarily stores role mappings and associations, which can be easily disassociated upon request. This means your primary user data remains under your control while we handle the role management aspects.


Your Privacy Rights

Depending on where you’re located, you may have certain rights regarding your personal information:

  • Access and Portability – Request access to your personal information and ask for a copy in a portable format
  • Correction and Deletion – Request corrections to inaccurate information or deletion of your personal information, subject to legal requirements
  • Objection and Restriction – Object to processing of your personal information and request restriction of processing
  • Withdraw Consent – Withdraw consent where processing is based on your consent

Exercising these rights is simple—just contact us at support@roled.io, and we’ll be happy to help you.


International Data Transfers

Roled may store and process data in data centers located in various regions around the world. We ensure that any international data transfers comply with applicable data protection laws and maintain appropriate safeguards to protect your information, no matter where it’s stored or processed.


Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze usage, and provide relevant content. These technologies help us understand how you use our services so we can make them better for you. You can manage your cookie preferences through your browser settings, though please note that disabling cookies may affect your ability to use certain features of our services.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we’ll notify you by posting the updated policy on our website and updating the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we’re protecting your information.


Contact Us

If you have any questions about this Privacy Policy or our data practices, we’d love to hear from you. Please reach out to us at support@roled.io, and our team will get back to you as soon as possible.